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mpweddingplan

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  1. Also, just so you know....November is NOT their slow season. Its actually one of their busier seasons. By November, hurricane season for the Atlantic has passed, and it is much colder in most parts of the US. Its a peak time for people to travel to Mexico.
  2. I'm sorry, but this part in BOLD, especially the last sentence, makes no sense at all. You have to realize that this is an all inclusive resort. All the meals and all the drinks (including alcohol) is fully included in the costs of your stay. Maybe a regular hotel room could charge the same amount for 2 people in a room as they do for 4 people in a room, because all they are offering you is a room. But in this case, the resort has to supply food and drink for every single person in the room for the course of their stay. There is NO WAY they would ever charge you the same for 2 people in a room, as they would for 4. You do get a slight discount if you put more people in a room, because you are only taking up one of the resorts rooms, and that allows them the ability to book more guests during that same time. But you of course have to pay for the all-inclusive benefits of all guests that will be staying in that room. You see what I'm saying. It would make no sense whatsoever to charge the same for 2 people as it would for 4. Even if they are staying in the same room. I'm not sure what Expedia has going on, but I assume that their info is wrong, or it is being misinterpreted. Its not possible for the resort to offer those prices. I have a feeling something is off with the Expedia information. Also, those rates look about right. I know it may seem expensive, but when you look at all that is being offered and everything you get for that price, its actually a great deal.
  3. They use can beer. But about 99% of the time, you are going to get beer from a tap. Most bars have only Dos Equis on tap. Some bars have both Dos Equis and Sol on tap. And at some of the bars you can get a can of Tecate Light. But most of the bars are only going to serve beers on tap out of a keg.
  4. This is a tough question. It really all depends on where your private function is going to be located. The resort has so many different bars, restaurants and areas to cater an event....and they have numerous types of glassware for each and every bar. Like most bars, they will most likely make your drink in the glass most appropriate for the drink. If you are going to order some special straws, I would go with the taller normal length.
  5. There are some other acceptable photographers that Moon Palace will allow, however, you will have to pay a fee to bring them into the resort. Depending on who you speak with, you will either have to pay for a day pass for the photographer, book them a room for a night, or pay a hefty 'vendor' fee. We used Del Sol Photography for our wedding at Moon Palace. Because they have a great working relationship with Moon Palace, they are an 'approved' photographer, so we were only required to pay a day pass to the resort ($91) for both the photographer and the assistant.
  6. The Mexican flags banners and lights draped across the ceiling came from Zuniga. They set up everything for the reception.
  7. I just wanted everyone to know that our professional photos came in from Del Sol Photography this week. They are amazing and we are so glad we chose them. I wanted to post the link to the slideshow here, in case anyone wants to check out their work. Chosing them to do our photos was probably the best decision we made. Here is the link: http://delsolphotography.com/blog/content/galleries/?gal=807 Here is a preview of a couple of our favorites:
  8. Each transaction will have the individual tax charge added to your room bill to pay at checkout.
  9. I do not believe that is correct. Its a tax imposed by the actual government. I honestly think the resorts hands are tied on it. All of our excursions....including golf, spa and tours, were all subject to the 11% tax. We booked back in early 2011, and we paid the 11% tax on everything we used the credits on.....including room upgrades. Its possible you may be able to get around paying the 11% tax, I'm honestly not sure, but I would be prepared to pay the tax on any vacation dollars (resort credits) you plan on spending.
  10. Starting in April of 2012, the Mexican Government is forcing the resorts to charge an 11% tax on all 'resort credits' used. So if you use $100 vacation dollars (resort credits), you will have to pay $11 in taxes on it.
  11. I remember seeing the laundry price list in our closet while we were there....but I completely forgot to take a photo of it for information. I will say though, that I recall the pricing to be somewhat high for a laundry service.
  12. If there are going to be a decent number of dinner guests and you think the conversation will be enough, I wouldn't go through the troubles of renting speakers/iPod hookup just for welcome dinner. If you want background music, don't spend $200+ on renting a couple speakers for 4 hours, spend the $200 on a Jawbone Jambox and play it off someone's iPod/iPhone. http://jawbone.com/speakers/jambox/overview It's a much better value then renting a huge speaker set up for the welcome dinner.
  13. I had Renee Garcia as my wedding planner. Claudia Fonseca was my on-site coordinator. I can not recommend either of them. I had to constantly double check every single thing they did and correct their many mistakes along the way. The wedding turned out great, and the week was amazing. But neither of them made it easy along the way. I know there are always going to be people who want a cheaper option. But in the end, $200 pp per night is a great deal for everything you get at Moon Palace. It's not overpriced at all. It's an amazing deal for what it is.
  14. Understandable. Moon Palace was having a kids stay and eat free promotion as well, but it was only for the summer. I think it expires on August 31. There were a few couples who took advantage of it for our wedding, but obviously would not be available for your wedding in November With you only needing 2 extra day passes above your alloted 20%, I find it hard to believe that Moon Palace won't work with you on this. My advice is to get in touch with someone in the wedding department. Someone other than your 'wedding planner'. I would try to call the weddings department and speak to a boss/manager. The new 'wedding planner' department in Cancun doesn't really seem to have a good knowledge base about what they are doing. They seem to be a middle man, just there to keep the brides off the backs of the actual on-site coordinators until they are ready to contact them.
  15. All 50 of our guests stayed at Moon Palace. We did not have any guests stay off the property and did not run into this problem. I do remember reading that policy, both on the website and on the contract. I am not sure there is any way around it. Were you not aware of this policy? I set up a group room block at Moon Palace and strongly urged all our guests to book through us. They would get a better rate, and have a room in the section of the resort with all the other wedding guests. After doing all the math, there were little to no benefits for guests to book a resort outside of Moon Palace. I didn't have to deal with this issue, so I am not exactly sure HOW strict they are with the policy. The day passes were actually $91 per day for our group. I had to purchase 2 for the photographers. I wonder where the $80 day pass charge came from? Obviously they are trying to force as many guests to stay at Moon Palace as possible. Allowing people from other resorts to come use all the Moon Palace amenities for the day for only $80 (or $91) not only costs them money by not getting the full amount per person for a room night, but also sacrifices the service for Moon Palace guests, by having more people from outside resorts coming in to use all the facilities. I can completely understand why they limit the amount of guests you can bring in on day passes. However, I am not sure how strict the policy really is. I would think that if you are over the limit by only 2 guests...they would be willing to work with you about it. Or, if some of your guests have not fully booked yet, I think you should urge them to come stay at Moon Palace for the week with the rest of the wedding group, and you should be good with the day passes situation. Also, if you are bringing in an outside photographer, you may have to purchase day passes for them, and those would count towards your 20% as well. Just something to consider.
  16. Sorry, typo in my last post. Why can't you edit your own posts?!!!! ....is a result of it ***BEING*** upstairs. (corrected)
  17. The $6/$12 set-up fee for using the Caribbean Terrace is a result of it bring upstairs and with no elevator access. Although I have walked the entire length of the resort multiple times, I'm not sure where the Grand or Selva Terrace's are located. If they are on the ground floor, there should not be a charge for setting up there.
  18. I will say this....the resort was completely booked up during the week we were there. Acutally, it was overbooked. There was a group of 2900 guests from a Travel Group called "DreamTrips" who checked in on Wednesday. I know the resort was overbooked, because the one family who came to our wedding, and did NOT book through our Travel Agents group room block, got a call from Moon Palace the week before our wedding, explaining the resort was overbooked, and asking them if they wanted to take thier vacation at one of the other Palace Resorts locations in Cancun (Beach Palace/Cancun Palace). They explained they were coming to Moon Palace for our wedding, and did not choose to move to the other locations. Our guests who checked in on Monday and Tuesday, were able to use thier resort credits to upgrade rooms. Many of them initially booked either Garden View or Ocean View...and upgraded to Concierge Level, and had some of the absolute best rooms on the property. Everyone who checked in on Wednesday, were told there were no available rooms to upgrade to (as the huge DreamTrips group had checked in on that day as well, and the resort was FULL).
  19. I would try this contact to book excursions. I used this contact to book golf.....but it seems to be an excursions desk. Xochitl Esquivel Solis" <xesquivel@palaceresorts.com>,
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