Sharon99

Originally Posted by danak71 

 

Question for past brides... Do I need to purchase chair covers for BOTH ceremony and dinner reception chairs or do they take the ones from the ceremony and use them for the reception?

You don't need to bring chair covers. They use white covers during both unless you request otherwise. I am pretty sure this is their standard.

Originally Posted by Tammy Host 

 

Sharon,

 

I am not interested in getting into an argument with you.  I just found your post not fully truthful.

 

You mention that you had issues with your check-in.  Did the issues have anything to do with the fact that you wanted 1 room category but booked a different room category? (with multiple confirmations stating what room category you wanted?)

 

You mention that your friend's reservation was not in the system.  It was in the system and there was a confirmation. The resort was just was slow finding it because the lead name was another male name.  It probably would have been helpful if you guest had mentioned, "oh, i am sharing a room with john doe"...that would have probably expedited the process.  Again, NOT Teresa's fault but an issue with the communication between your guest and the hotel and the hotel being slow to find the room.

 

You mention that with the amount spent she could at least let you know when people book.

 

1. 27 people is not a really big group so it is not like she hit the lottery

2. some brides DO NOT want to know every detail of who has called, booked, paid etc.  If brides communicate with us that they want rooming lists, we send them.  We usually send a final rooming list as well, if that is what the bride/groom wants.  We do not just send them emails for no reason.  Communication runs both ways.  If you had a question, concern, needed something you should have let her know instead of 

 

You are upset because she has not emailed you in several months BUT you admit that she always responded to your emails.  Communication runs both ways.  If you had a question, concern, needed something you should have let her know instead of expecting her to read your mind.

 

What did you want, her to just email and chat with you.  She responded that she only emails if there is a need to and you think that is rude.  I have read the email below that you bolded and considered rude and it isn't.  

 

 

 

 

 

 

    By no means was a I trying to right a negative review.  I was simply trying to give my fair and balanced opinion of everything related to accommodations for our wedding.  Reviews aside either positive or negative, the nature of your response seems aggressive and somewhat harsh.   While I still do not feel there were any glaring problems with our trip, there were questionable items which occurred.  While there was no blame being necessarily pointed.  My husband booked our room with Teresa and had no problems at all, he stated numerous times that he had no issues.  He booked the room we wanted and paid for it all up front.  The questionable part came to when we got to the resort and they had us booked for a different room.  The concierge even asked to see our voucher to show what room we booked, almost as if he didn't believe us, luckily my husband had it.  The Vacations 4 Less voucher did say the right room, exactly as we requested.  Where the mix up happened, who knows...but was not putting blame directly on Vacations 4 Less.   As for the friend who arrived the day we did.  He was the one who originally booked the room and was the first to arrive.  One would have expected the room to be found under his name.  Once again, not a complaint just a description of what occurred.  Another couple that was in our party that arrived on Tuesday was told they did not have a room booked for them.  The hotel asked for another deposit for a room and asked if they could stop back in a few hours after having lunch and some drinks.  After about 2-3 hours when they stopped back at the front desk, the hotel stated that they did find the room.  Once again, not pointing blame anywhere, just giving an description of what occurred.   Communication preferences are subjective and each person views them differently.  Just as I had my thoughts, you had yours.  Like I said it was subjective and not made to offend anyone.   As I stated above, nothing I wrote was meant to be negative.  My only goal was to write an honest description of what occurred.  If you took all of this to be negative, than there is nothing else to say about that.  I will say however that the tone of your response was rude and almost disrespectful, writing things like "hit the lottery" and "what did you want her to do" is just not needed.  I am here simply to express my experience and not be criticized.  I understand that you refer people to Vacations 4 Less and that is fine, but try to be impartial and let people express their opinions...which is why people come to this site to begin with.

WOW! I am actually sitting here shocked, calling me out as a liar. Why would I make any of this up. I too have the emails.

I emailed her March 2nd.

"Hi Teresa,
I wanted to touch base with you since it has been months since I have
received any correspondence from your office in regards to our trip.
Is there any way you can provide me with a list of all of our guests
who have booked their trip? I would like to also confirm their arrival
and departure dates so if you can send me that information I would
appreciate it. Also, please let me know if there are any outstanding
issues with our reservations that need to be addressed."

 

YES she sent me a list on March 2nd -

her response

"Hi Sharon,

Nice to hear from you.  We usually don't correspond with you unless we are
missing something... Your group's rooming list has been finalized per the
attached rooming list.   We will follow up with your guest regarding final
payments on March 14th which is the due date.  Once the group is finalized
the resort will provide the hotel confirmation numbers so we can prepare the
Hotel Vouchers which we will send via email to each guest and it will just
need to be printed and presented to the hotel upon check-in."

 

Exactly as I said she does not email you reservations when people book unless you ask. I just assumed there would be more communication...

So I never received another list after I asked for it. I emailed about a month later for another list and she said it was the same. It clearly wasn't because we had 2 more guests book after she sent me this and their reservations were not in the system when they tried to check in.

Whether it was her or the resorts fault I had emailed her from the resort to ask if she could make sure the rest of the guests had reservations. I am sorry I again assumed she would have called them to make sure...

Also, most of my guests did say they never got receipts...again why would I make this up. As I ended the 1st post again I will say every time I needed something she did get back to me. My original post was not to bash her it was me merely giving my opinion which I thought forums were for...

 

 

Originally Posted by Tammy Host 

Sharon,

 

I just got a response from Teresa and it looks like the mistake was not on her end at all.  The reservations were never NOT confirmed.  

 

In addition, she did send you a rooming list.

 

I read the emails and they did not sound rude.

 

I think it would be helpful to other brides if you were more truthful with your statements.  

There are tons of threads on this topic...

We got legally married the day after we came back from Mexico. We took our marriage license and went to a local judge, he said a few words & we were married. Super fast. It was just him & I. No one else and it was perfect. We both wore jeans! We didnt want to do a big or small thing because we will never celebrate that day. Our weddinganniversary is Mexico. After we left the courthouse we went to lunch like a normal day. 

My plan all along was to get married before we left for Mexico but it was actually hard to do! Trying to track down a district judge that would do it & had the available dates was impossible! It was actually shocking! lol But I am glad we did it when we came home because it brought back all our emotions and memories from Mexico. 

We didnt tell anyone about it at first but in Mexico some people asked about the legal work and we then told them but only if they asked. And no one thought any different of our wedding in Mexico.

Basically, its whatever you want to do. There is no right or wrong way to do it. Good luck & congrats!

Originally Posted by LTLFAITHY 

 

We have been in touch with one of the TA's from this forum (Teresa) and she has been great! We are just waiting for the contract for the room block to come back from the resort (Now Sapphire). Today however, I was looking at some online travel sites and it looks like booking a "Flight & Hotel" package is less expensive (by between $70-$100) than if guests book the hotel through the TA and their flights separately......................has anybody else run into this?? I'm super confused about what to do now. 

I would tell her the prices so she can match or use someone else.

 

I also used Teresa & was not impressed and felt like once they got our depositsbookings they didn't care. I did not hear from them from when we signed until the month before when I asked for an update to who was booked. (about 6 months) I thought that was also a little ridiculous. With the amount of money spent you could at least send an email with a hey here is who booked so far or the booking deadline is coming...anything. I had questioned the lack of communication to Teresa & her response was they dont do that...

We also had some issues with guests checking in including US. I emailed Teresa from the resort about it & to make sure no other guests had issues & to make sure their reservations were confirmed. She responded rudely to me and basically said they had rooms. Yeah, they had rooms because WE resolved the issues from that day. She never even bothered to check because the 2 days later a guest who supposedly had a reservation was not in their system. 

Also, most of our guests complained that they never received email confirmations and receipts and a few responses were "lost".

I will say on a positive note that every time I emailed I did receive a response. I guess I just expected more seeing as she made out with our group block. We had 27 guests in total...

Good luck to you. 

I like the 2nd one since its more tropical looking!

I agree the tutu is adorable!

Aw thanks so much! Your too sweet. I think your photos are amazing too. You look stunning in every shot!  

Me in my Badgley Mischka shoes!! Got so many compliments on them!

 

I had gerber daisies! They are a simple, bright & fun flower. I was going for the tropical look and thought they would work perfectly. My girls had the same bouquet but it was smaller than mine. It had hot pink, orange and yellow in it. Sorry, this is the only picture I have at work with the flowers! lol

 

 

Originally Posted by kshannon 

 

Ahhh you are so helpful!!!! Thanks so much! Moments that Matter are really good.. Ive looked them up. I LOVE their photojournalistic style I may just go ahead and book then.. when was your wedding?

We used MTM and got married at EPM on May 3rd. We actually just received all our photos yesterday, 575 of them! 

He posted some of ours on Facebook,  https://www.facebook.com/media/set/?set=a.10150898793854487.430757.18683524486&type=3

and I posted some on mine. If you want to see just request me.

They did some really awesome reflection shots that I LOVE too!! Definitely creative & it shows in every shot!

Originally Posted by Momoarc83 

 

Hey everyone,

Question:  We are getting married next April and are inviting 250 people.  We expect at least half to attend.  I am in discussions with my travel agent as to whether or not to do a Group Room Block or just book a-la carte style?  What did you all do for your wedding? 

Thanks!

-Monica

Congrats! We did a room block of 20 rooms and had over 6 months to add or remove rooms in our group at no cost. We had to add a few rooms on towards the end but the TA just did it on her own. We chose the room block because the rate is much cheaper than we could find anywhere and if the resorts rates went cheaper then what we paid our rates would drop but only if you were in the group rate. I think it was definitely worth it and like danak71 said if there is extra money you get the refund or it pays your part. 

This is my favorite thread and I am finally posting my own!! Here are a few pics that make me smile when I look at them! I had to stop at 5...it would have been an album!

 

We are all on the beach with our guests circling us - laughing!

 

Trying to jump on his back!

 

I made it!

 

Our photographers had us laughing trying to be romantic!

 

Singing into the maracas!

Congrats Jamie5280! Safe travels!! 

 

 

 

Some of our pro pics have been posted to facebook if your bored & wanna see! We are getting 500+ this week!

 

https://www.facebook.com/media/set/?set=a.10150898793854487.430757.18683524486&type=3

Pro pics are up!!  https://www.facebook.com/media/set/?set=a.10150898793854487.430757.18683524486&type=3

Originally Posted by Skygirl 

 

Congrats!!!everything looks amazing!i pinned your hairdo, love it:) feq questions:where did you get the starfish table numbers?do you have a template?and also where did you buy a sugar stargish as a table numbers?tnx

Thank you so much! I was so happy with how my hair came out especially without even having a picture to show them.

I bought the table numbers and holders both on Etsy. 

Both sellers were great to work with and were able to customize the numbers since I didnt need 10. Very inexpensive too!

Gallery360 is the seller where I bought the starfish holders and

malibelle is the seller with the sand writing table numbers

Originally Posted by yeemein 

 

Sharon99, we also cannot stop looking at our photos and I've been making collages using a iPhone app. =) I cannot wait to get my other pictures!! We definitely have the post wedding blues. Lol! I'm trying to convince my other couple friends to get engaged and I'll help them plan their perfect destination wedding.

 LOL so am I!!! Our friend is going to propose and after he came to our wedding he had tons of questions for me. His biggest fear is no one will be there...I said WE WILL! 

 

 

TheWolferts - aww that stinks he had to leave the next day. I would have been so upset coming home by myself But the best part is your honeymoon is coming up quickly! At least you are able to get away again!

LOL very true!!

We also got legally married the day after we got home from Mexico. I wanted to do it before we left but ran out of time. I am actually glad we did it after because it brought back all the emotions and feeling we had in Mexico and seemed to extend our trip if that makes sense!

I did however tell only the people that had asked about it and how it all worked with getting married in Mexico. No one cared or took it that the wedding day didnt mean anything. Out of 25 people we only had 6 to even ask us so it was all good!

Is it me or can you not stop looking at your photos?!? And this isnt even the pro pics yet!

I really am at a loss now what to do with myself since the last year and a half all I did was wedding stuff...I am actually a little sad that it is all over with

Originally Posted by kshannon 

 

Hi everyone!!! Can you ladies give me some advice on photographers? Just really confused on what to do.. I would like to use an outside vendor from Rivera Maya, but not sure who XPM allows on property.. And its too expensive to bring a photographer from home.. BTW, I love this thread!!! Its all so exciting All the pictures above are beautiful! 

 

Welcome! The only people who are not allowed at EPM that I know of are Del Sol and La Luna. 

We used an outside photographer (Moments that Matter) and loved them! Can't say enough about them! Our vendor fee was $300 for them to spend the entire night with us. I booked them for 7 hours.

Sorry, I thought of another item I wish I would have brought....Cake boxes. Everyone was so full by the time we cut the wedding cake no one really wanted any. There was a ton left over that I wish I would have brought cake boxes so everyone could take some back to their rooms. The wait staff did look for some but couldnt find anything so they brought out paper cups for people to put their cake into. Boxes would have been better. 

Originally Posted by 2012BeachBride 

 

MsBliss---your wedding pics are absolutely beautiful!!

I am 6 months away from my wedding at EPM & I feel so scattered with planning. I've been following this forum which has helped me tremendously with getting info and ideas. It's so difficult to get answers from N, I've been waiting on a response for over 2 weeks now!

Anyway, I thought maybe some brides on here may know.

How much does dj mannia cost for a 3 hour reception?

Do the bride & groom have to provide their own ceremony music?

Do guests have to choose between 2 or 3 entrees?

Any info on these questions would be super helpful. I understand it's wedding season now & the WCs are prob really busy, but over 2 weeks to answer some questions?!!

 

The DJ cost us $900 & we provided music but its not necessary.

My guests all had the same entree (which was so good) except for 1 vegetarian dish.

I know this is probably already on here but I wanted to say pack a mini sewing kit.

My bustle button popped off right after I put my dress on posing for pics in our room. Luckily the room had a travel sewing kit & we were able to fix it.

 

Thank you! I actually had the resort do whatever they wanted. I told them just curl it & pull it to the side...no pic or anything. They were great & I was so happy with how it came out!

Safe travels & have a wonderful time! Post pics when you get back - congrats!! 

 

Congrats May brides...enjoy every minute of it. I keep looking through our pictures wishing we could do it over again.

 

Originally Posted by mdcoug 

HI Sharon99, 

 

Your pictures are beautiful, I love your hair.