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Moments That Matter

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  1. Latest updates for Vendor Fees:

    R  E  S  O  R  T     P  O  L  I  C  I  E  S
    http://www.momentsthatmatterphotography.com/#!resort-policies/c1dc6

     

     

    Here are the listing of the resorts we’ve visited in the area. We have compiled this list of each of their external photographer policies (at the time of our wedding shoot). Please keep in mind their rules change often. You must always confirm permission to have us enter the resort as your external photographers. We are constantly updating this list, so if you don’t see your hotel listed,  Email Us.

    Aventura Spa Palace: Upon arriving at the resort the bride was told external photographers were not allowed, but they would make an exception, just once (and we’ve only been there once).

    Azul Sensatori: $800USD fee, or minimum 3 nights stay.

    Azul Fives: Day pass required

    Barcelo Maya Colonial, Barcelo Maya Palace Deluxe, Barcelo Maya Caribe, Barcelo  Maya Beach, Barcelo Maya Tropical:  Barcelo has again changed their vendor policy and now requires $500 or a 2 night stay. Often, booking us in for 2 nights can work out cheaper and we much prefer to spend a day as guests of the hotel!!!

    Blue Bay Grand Esmeralda: We were able to access the resort without a problem. The bride took care of details but I believe they were required to purchase day passes for us.

    Blue Bay Blue Diamond:  No pass required.

    Catalonia Yucatan, Catalonia Riviera Maya: Both times we attended we spent the night as guests of the hotel (for a TTD shoot the next day). It is possible you could get away with purchasing day passes only. Either way, we’ve never had an issue.

    Ceiba Del Mar: Rules continue to constantly change at this hotel. Last reports are the hotel is now an Adults Only Nudist resort! OH MY!

    Dreams Tulum  & Dreams Cancun: Vendor Fee $120/person

    Dreams Puerto Aventuras: Day passes required.

    Dreams Riviera Maya (Porto Morelos): Recently, this resort has changed their vendor policy and is asking for a 30% commission fee. They would like us to add this to our prices and pay them directly. We do not hide costs from our brides and the base price for each of our packages is the  same to be fair to everybody.

    El Dorado Seaside Suites, El Dorado Royale: $500USD fee or minimum 3 nights stay at the hotel.

    Excellence Riviera Maya: Day passes required.

    Excellence Playa Mujeres: $500 vendor fee

    Gran Bahia Principe Akumal, Gran Bahia Principe Tulum, Gran Bahia Principe Coba: We have shot here twice, as exceptions to their rule. Recently they have stopped allowing external photographers on the premises. They offer one local photography company for use at your wedding. Since they do make exceptions, it is worth asking your wedding coordinator but I believe their rules have gotten more strict lately.

    Grand Coco Bay: No fees, no problems.

    Gran Porto Real Playa del Carmen: Day passes required. Entrance is never a problem.

    Grand Palladium White Sands, Grand Palladium Kantenah, Grand Palladium Colonial, Grand Palladium Riviera Maya, Grand Palladium Royal Suites: They have only requested that we have day passes to access the resort for the day ($60). Please contact your wedding coordinator.

    Grand Riviera/Sunset Princess, Grand Sunset Princess: Both Princess resorts now have a $200 vendor fee per person.

    Iberostar Paraiso Beach, Iberostar Pariso Lindo: Mixed answers. We have shot there approximately 4 times. A couple times they required we spent the night, and the others were told we weren’t allowed but they would make an exception.

    Iberostar Quetzal, Iberostar Tucan (Playacar locations): Vendor fees of $350 for MTM Studios. Not a per/person fee.  Day passes are required if we are to access food/beverages during the wedding… otherwise no bracelets or all inclusive access

    Le Blanc Cancun: $500

    Maroma Resort & Spa: Completely welcome here. No charge.

    ME Cancun & Beach Palace: Permission was not an issue although I’m not sure if there was a fee at all. Either day passes, or nothing at all.

    Moon Palace: We have shot the Moon Palace many times now and haven’t had a problem. We’ve had to spend the night twice and most recently we are only required to have a day pass. They have their own photographers on location and push hard for you to use them. From experience here, if your package includes video and photography there will be ALOT of photographers fighting for space. If you hire us it is best to cancel the photographer included in your Moon Palace package. Moon Palace has a policy of no outside vendors. They will allow you to get around this rule by telling them that you are bringing in your own “guest” to shoot the wedding for you. They may require you to get us a day pass or tell you your “guest” must be booked into the hotel for the night. This is just how the Moon Palace works but will allow us to capture your wedding as your guest. We have been that “guest” many times now.

    NOW Sapphire: $300 vendor fee

    NOW Jade: $65 day passes

    Occidental Grand Xcaret: Day passes required.

    Ocean Turquesa: Originally the bride was told she couldn’t have external photographers but when she mentioned she wouldn’t be booking her wedding there without us, they quickly bent the rules. We required day passes and accessed the resort without a problem.

    Paradisus Riviera Maya: Day passes required.

    RIU Palace Riviera Maya: $100 vendor fee

    Royal Playa Del Carmen: $100 vendor fee

    Sandos Playacar: $80/person vendor fee
    Secrets Maroma Beach: Day passes required. Entrance is never a problem (and we love shooting at this resort!!)

    Secrets SilverSands Rivera Cancun: $120/person vendor fee

    Secrets on the Vine Cancun: $500 vendor fee

    Sun Palace Cancun: Day passes required

    The Royal Playa del Carmen: Day passes required


    There is usually an exception to every rule here in Mexico. We ALWAYS require the couple to contact their wedding coordinator for permission. This listing above is based on our experience but here you just never know. Please contact the resorts directly to confirm their policies.

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