rickandtine

Quote: Originally Posted by Blkatz RickandTine are you changing resorts? Yes, we're moving our wedding to Iberostar Lindo. I know we said we didn't want to be anywhere near Cancun, but because of the inconvenience, our travel agency offered to get us a resort of equal quality (or greater) for the same price that DT was offering us - which is cool. After checking with the Lindo, it looks like our wedding date will get pushed from April 20 to April 21, 2009 - so our flight plans won't change and the resort itself is supposed to be really good for kids (we'll have 10 under 13 years old travelling with us). It's a good thing we haven't sent out the formal invitations yet.

Quote: Originally Posted by rachelannmartin I love how our wedding is before yours and we haven't received ANYTHING ) Gooooooooooo Dreams Tulum! Thanks so much Tine, I'm immediately emailing them and basically saying WTF?!? Without this forum we would be absolutely lost....thanks girls! No problem... ) BTW - we've asked for our $500 deposit back for our "Ultimate" wedding and have yet to hear back from them.

Hi All, Here's the "shady explanation" direct from DT that you all have probably received. We're posting this for those that haven't got theirs yet... -------------------------------------------------------------------------- From: Landy Cahum [mailto:weddings@dreamstulum.com.mx] Sent: Monday, October 20, 2008 9:37 AM To: ---------- Subject: RE: Wedding at Dreams Tulum on April 20th Receive our best regards from Dreams Tulum. We want to inform that we are passing through a difficult situation where Federal authorities had an agency of the Mexico federal government alleging that the ownership of Dreams Tulum does not have certain authorizations, licenses and/or permits in order. The ownership of Dreams Tulum contends that all paperwork is indeed in order and approved by the proper authorities. The authorities have placed restrictions on the resort and we are actively pursuing a court approved stay or parole in order to remove the restrictions and provide all services to our guests while this situation is decided in court. Since some services and facilities are not available and we are therefore not able to offer a Dreams Resort experience, the resort has had to proactively relocate new arrivals until October 31st. to our sister hotels in Cancun and Riviera Maya This was done in order to minimize potential disappointments should we not be able to provide all services and facilities at Dreams Tulum and only in the best interest of the guests. We will continue to relocate arriving guests until we are assured that all services will return to normal at Dreams Tulum. We do not have instructions to relocate weddings for November , except for the ones arriving at the end of October . How would be the logistic for the wedding by itself? Based on this I would like to explain you the logistic , I already have the guests list that the couple sent us We will make sure they go to the same resort so please note that the entire GROUP WILL BE TOGETHER . The couple doesn't have to deal and plan again the whole wedding , Landy , Lizet and Natalia, wedding planners have all requests and plan as requested , so the wedding planner from DREAMS TULUM and the wedding couple are going to have a meeting the day after arrival fist time in the morning , the meeting point would be the lobby of the new resort , they will make sure the weddings plans go smoothly and coordinate everything for them based in their initial requests, they are going to be also the wedding day and checking all details . We are trying to keep as much as possible your wedding plans as originally planned , we hope that we would be able to open the hotel shortly but we in case we couldn’t , we should be prepared and planned. We really need your help , we won’t split any wedding group so for that reason we need URGENTLY get your list of guests, please fill out attached form, IF YOU do not have the flight info just fill the arrival and departure date that is enough, and overall LET US KNOW IF THERE ARE CHILDREN IN THE GROUP. We will provide more information in this regard as soon as we have it. We wanted to keep you informed and truly regret the inconvenience. Please send the rooming list to me and also copy our Group Sales manager Sandra Casillar at groupsales@dreamstulum.com.mx Kind Regards Landy Cahum Reyes Coordinadora de Bodas Dreams Tulum Resorts & Spa Tel.: 011(52) 984 - 8.71.33.33, Fax: 011(52) 984 - 8.71.33.53 weddings@dreamstulum.com.mx Dreams Resorts & Spas: Unlimited Luxury -------------------------------------------------------------------------- Our representatives from iTravel2000 and Sunwing Vacations held a meeting to discuss this matter and they came back saying that DT was expanding (without proper permits) into the protected land nearby and possibly draining their sewage into the nearby mangroves. That would explain the intervention by PROFEPA, Mexico's environmental protection agency (see the following link for details: A Canuck in Cancun: Two Tulum Resorts Closed) Whose word are we to take? The resort that waited a month before responding to our emails or the travel agency that "hunted them down" and got back to us within two days with an answer? Though they did offer to move us to another location, we did not want to end up in the craziness of Cancun - which is a real possibility if they don't settle this soon. In the end, we sided with our travel agent and decided to move our wedding to another resort to prevent the possibility of a "wedding smell" to remember forever. We hope this helps... Tine and Rick

Rick and Tine Wedding date : April 20, 2009 30+ guest Thank you for posting all this information. It is very scary with what's going on. We have paid for the whole wedding package - and they gave us no warning whatsoever when we booked in early September. I am sure that the resorts got a lot of warning before it was forced to close. I feel sick to my stomach with what's going on. My Itravel 2000 coordinator didn't even let me know that this is going on. I have been telling my guest to pay ASAP and now reading this. I am completely shakin up by this whole mess. I feel soooo horrible for the brides that are having their wedding soon...it is unacceptable. I hope they will compensate all of us and let us know how we should all move forward. Thanks Tammy for keeping us posted! We appreciate your hard work!!!

Thanks to all of YOU for your sweet remarks. I appreciate all your help. It is incredible how welcome this forum makes people feel As you can see...we've already changed our decision after speaking to an Agent. We're now thinking of 'Dreams - Tulum'...I'm trying to read some thread on this location...I hope it helps. I find it's extremely hard to find a place you love and make it AFFORDABLE for the people you want there...I know this is a choice we've made..to have a destination wedding... I will definitely look for more information on Dreams - Tulum and let you know how it goes. Again, if anyone have suggestions - I would love to hear it...THANKS!

Hello Everyone, My FI and I have been going through different threads on this site...LOVE reading all the suggestions. But I find it can be a lil overwhelming...sometimes too much information can make it harder to decide on a resort. At least we finally decided on the area (Riviera Maya) As for the resort, we haven't decided. We have some places in mind..and we're hopping if anyone got married there to give us some feedback on how their experience was... Below are the ones we were thinking about: 1. Paradisus Riveria 2. Iberostar Maya - Lindo 3. Riu Maya Palace Thanks for all your help...

Hi, My FI and I were thinking of the Pallidium as well..but we wanted a bit more information on the place. Since, you're getting married in January - you probably have everything planned by now Questions: 1. What type of wedding packages do they have and how much do they cost? 2. Have you been to this resort before? When we checked Tripadvisor there are mixed reviews. 3. Do they hold multiple weddings in one day or just one per day? 4. How is the WC there? Who can you recommend that I contact? 5. How flexible are they with changes to the wedding arrangements? 6. Are outside photographers allowed? 7. If we have guests coming from other resorts - how much does it cost for each per day? Thanks a lot for your help!!!