Paradisus, Azul Beach and Omni Cancun Site Visit (long)

Have you been emailing with any of the coordinators? Our coordinator before booking was Nancy and I was not too impressed with her. She messed up our site visit. Luckily we called while we were in MX and were still able to meet with the onsite coordinators. After booking we have had some correspondence with Fabio and he seems to be better. I haven't done any planning since it isn't open yet as far as ceremony or reception sites.
We really liked Azul Beach, but it was a bit small, the pools were small and the rooms were not very nice. I think Azul Sensatori will be a better fit for us. If you really want Sol I would get in writing that she will be approved for shooting your wedding if at Azul.
I'm sure they can do a private beach reception. The covered reception area is nice too. Although it is connected to the restaurant and separating the 2 areas is a glass window. It was dark and you couldn't really see. Not a deal breaker for me.
Good luck!
If you need some email addresses let me know!

I would love a contact email address! Also, do you have any pictures of the new properites?

for a video on azul sensatori check out

Azul Sensatori Hotel Honeymoons, Reservations, Vacation Packages

 

 

and info and pics here

AZUL Sensatori Hotel, Bahia Petempich, Puerto Morelos, Riviera Maya, Mexico

Sure!
Fabio Orjuela forjuela@karismahotels.com
Nancy Kidder nkidder@karismahotels.com

I don't have any pictures that aren't on the hotel website. Hopefully soon we'll see more as construction continues. Good luck!

JHarwood2Be,

Who would you recommend dealing with? Have they been good with you thus far in NOT ignoring you? I really like this place, but really need someone there that I feel like is actually helping me, and not putting me off.

Like I said, I really struggled with Nancy, but she is who responded after I initially send a email to weddings@azul-hotels.com.
Fabio is well known to my TA and was referred to many times by the on-site coordinators at Azul Beach during our meeting. After seeing Azul Beach, meeting the coordinators and seeing a wedding there, I trust that they know what they are doing. I also am more at ease knowing that we are going to visit Azul Sensatori after it opens to finalize plans on site.
It takes the coordinators several days, if not a week to respond. It is my understanding that this is not unique to only Karisma hotels. I'm sure they are swamped with emails, but it doesn't make it any less frustrating.
If you are wanting your date, I recommend filling out the wedding application on line. They will let you know if it is available and send a contract. You then have 48 hours to make a deposit, $200. At least by applying, you might be able to ask more questions and get straight forward answers once they know you're serious.
Watch my wedding be a complete disaster after all this faith I am putting into these people!

OMG Jenny. It definitely wont be a disaster since I'm putting in all that faith in them too!

 

My TA had a site visit of Sensatori and LOVED it (even though it's still in construction). She said it's going to be spectacular for weddings. Given the great service Karisma hotels provide, I'm pretty confident that the planning process will go well.

 

I was a little discouraged earlier today when Fabio told me that another bride also confirmed my date (Sensatori maxs two weddings a day.) Fabio assured me that it will all be fine. Did I mention that I put my faith in him and everyone there?? LOL

ok... knowing yall trust them makes me feel so much better!

I'm sharing my date too! It also freaked me out, but then I read the EDR reviews and they all say they feel like the only wedding that day.

I think we might have the same TA!

What are you thinking for photographers?

uuuuugh, this is so so nerve wracking. It's soooo hard to decide, but FI and I are leaning towards the Sansatori... I'm so nervous about it, I think I'm gonna puke, lol.... but I definitely feel better when I read this post, at least we're not alone on this decision.