Car repair issue- not sure what to do

rodent · May 27, 2008

Quote:

Originally Posted by Alyssa

uggg Morgan - i am not really sure if they 'have to' refund your money - mechanics are funny - we just had new ABS sensors on our car and we were saying how lucky we feel to have a good mechanic that we can trust (friend referral from years ago) - can you ask around work/school and see if anyone can personally recommend someone?

i know it sucks to spend another $200 or $250 but if it is fixed for good it will be worth it. if you keep going back there and they don't know what they are doing and think you are a problem customer, i would be concerned that they would keep f--king things up KWIM?

Each time I'd call them the next day & let them know it's still not working. So it's not like I waited a long time. I figured I was just SOL for the $250. I'm not sure if I'll get it fixed. $250 was more than I wanted to spend in the first place. I replaced the motor a few years ago & that was $150. So that's already $400 for one window. I've spend about $100 on the other. If I spend another $250 getting the one fixed (if they can even fix it) another part can always break.

I personally would just rather have hand crank windows & not have to deal with all of this.

This place I took it only does windows. So I don't know that anyone else could figure it out if they can't.

starchild · May 27, 2008

Quote:

Originally Posted by Morgan

It's never worked. I took it in around August 2007. They replaced something but it was worse than before I took it in. I had a 90 day warranty. So I took it back & they said it worked for them. But, it's something that happens every other day or so. The next day it was doing the exact same thing. So I took it in one more time & they said they couldn't figure out what was wrong. So they never fixed it in the first place. Do I just let it go?

I took it in twice during the 90 days. It's not like they fixed it in July & then it broke again. It has never worked.

Shoot I don't know what your rights are within the law. It's definitely been more than 90 days but if it never worked there may have been something you could do about it in terms of a refund...I just don't know if too much time has passed.

Keep in mind 75% of my opinion comes from watching court shows where the fact that someone waited so long to take serious action tends to lose them the case (even if they were potentially in the right)...so that's really all I know.

IMO you can try one last time to appeal to their kindess, but I would just chalk it up and not go back

rodent · May 27, 2008

Quote:

Originally Posted by starchild

Shoot I don't know what your rights are within the law. It's definitely been more than 90 days but if it never worked there may have been something you could do about it in terms of a refund...I just don't know if too much time has passed.

Keep in mind 75% of my opinion comes from watching court shows where the fact that someone waited so long to take serious action tends to lose them the case (even if they were potentially in the right)...so that's really all I know.

IMO you can try one last time to appeal to their kindess, but I would just chalk it up and not go back

I don't want to take any kind of legal action. Mostly I just wondered if I was being a wimp to just let it go. The shop is this little family owned place. I don't feel like they were screwing me over. They just really couldn't figure out what is wrong. With getting my car there being such a PITA I do just want to give up & stick with opening my door. I've gotten good at swiping in the parking garage through the door.

I understand that if a mechanic can't figure it out they really can't take the loss of all the time spent. I guess I thought they would atleast meet me in the middle & refund part of the labor expenses.

With my next car, the first time an automatic window breaks I'm getting hand cranks installed.

jajajaja · May 27, 2008

That sucks Morgan. I've had some crappy mechanic issues over the last year or so too. Along with my sister- she paid $85 for a diagnostic and they solved the problem by rubbing grease on something. Huh!? $85 for what? She even paid for a rental car for them to take a look at it and then when she got it back, it was still having problems. She had to pay for a 2nd rental car to have them look at it again and this time they charged her $150.

I think they take advantage of women. Hard core. Finally my dad went with my sister and they stopped charging her to fix the problem she had already paid to get fixed.

The motor in my Honda broke one year. It's a common problem with Honda's apparently. So it's not the motor that's broken?

rodent · May 27, 2008

Quote:

Originally Posted by LC_Rachel

That sucks Morgan. I've had some crappy mechanic issues over the last year or so too. Along with my sister- she paid $85 for a diagnostic and they solved the problem by rubbing grease on something. Huh!? $85 for what? She even paid for a rental car for them to take a look at it and then when she got it back, it was still having problems. She had to pay for a 2nd rental car to have them look at it again and this time they charged her $150.

I think they take advantage of women. Hard core. Finally my dad went with my sister and they stopped charging her to fix the problem she had already paid to get fixed.

The motor in my Honda broke one year. It's a common problem with Honda's apparently. So it's not the motor that's broken?

nope I had the motor replaced about 4 years ago. This is another part. I've heard there are 4 seperate parts that can break in the window.

funny story about that. I was working at the county health department. It was right across the street from a mexican restaurant. The radio station was giving away a prize every week of a limo ride & lunch at that restaurant. We thought it would be hilarious to win, so we entered & won. The limo picked us up & drove us across the street for lunch.

I took advantage of having a ride to lunch that day & dropped my car off to get the motor replaced on my window. So after lunch the limo dropped me off at the car place.

It was a tacky orange limo too.