Dreams Riviera Cancun - Brides post here (new thread)

Yep! That was us. Beach ceremony at 5:30 cocktail hour at 6:30 reception at 7:30

Just returned from my honeymoon & wedding at Dreams. Here is my review. Im going to do it in point form & please ask questions & i will answer them all:)
Wedding date was april 28 at 5pm.
It rained all day so we had to change the location to the upstairs balcony, was beautiful regardless.
Dinner was under the oceana palapa near the main pool.
Decorations were exactly what i wanted & had requested thru ana. i sent pics of exactly what i wanted in detail.
send ana point form numbered questions & she will answer easier.
i brought paper lanterns with us with glow lights in them.
also brought fake orchids & vases with us, as i thought the price for centerpieces was insane.
because of the location change (due to clouds & rain) the staff tried to set up tables with 4 people at each instead of the 4 tables of 9 i had requested. my mom found ana and made them do what i had requested so be have someone keeping an eye on exactly what you have requested.
we met with ana the second day to go over everything. NEGOTIATE as much as you can, no prices are set, push for what you want.
the ceremony didnt start until 530 as the judge didnt have the sand ceremony script, even tho it was sent 2 weeks before.
ceremony was great.
MAKE SURE YOU HAVE SOMEONE TO DIRECT THE FLOW AFTER THE CEREMONY. ana wasnt around & unless all your guests know where to go & what to do after, it can become confusing as ana takes off to set up the reception.
I WOULDNT HIRE THE DJ THRU THE RESORT. it was a waste of money, they played crap music & i would have run an ipod or hired an outside dj company.
dinner was great, shrimp cocktail was awful, broccoli/cheese soup unreal, spinach salad unreal & chicken or steak dinner amazing.
staff was great, small glitches but overall great.
we had a slideshow & screen, podium & mic. flow of the night was great, staff always asked how things were & what order to do things.
we didnt have time to cut the cake, asked for it to be taken to a fridge till the next day & never received it.
parasols we brought with us went missing that night. never recovered.
we hired claudia rodriguez photography, freddy was my photographer. also had a videographer. THEY WERE UNREAL & I COULDNT BE HAPPIER WITH THEM!!! highly recommend their company.
we were supposed to have the resort photography come from 9 to 10pm but they never showed up. thank god freddie was still there & offered to cover for them. screw up on anas part? not sure but it turned out great.
overall my wedding was amazing.
i had 44 people all adults. we are a younger crowd & maybe too rowdy for this resort. we had complaints & i didnt find the general manager too nice considering i brought over $100,000. to their resort.
the staff was nice & helpful but we did run into a few staff that were rude & hard to deal with.
chair saving is an issue at any resort but we always found chairs & areas to set them all up together.
ocean view DOESNT always mean ocean view. if you can see the ocean at all, its considered ocean view.
our room was amazing, fridge broke down once & was fixed the same day.
lights went off sometimes & the water didnt work one night.
sometimes the air con didnt work but was fixed fast.

COMPLAINT: i brought the flowers & vases with us. i was assured my things would all be put in a safe area until we left. i walked by a wedding the next night & my decorations were being used for someones elses wedding. needless to say i had a stern talk with ana. wasnt much apology. also never got my wedding cake or the champagne flutes included & paid for in the package.



Resort: Beautiful, clean, no complaints.
Small, personal.
Beach was great, they cleared the seaweed every morning.
Staff were great, friendly & very helpful.
Spa was AMAZING & beautiful, great place to spend the day.
Food was unreal. Mexican was the only place we didnt like.

overall, i was very happy with the way things turned out. small glitches here & there but that is expected. if i had to do it over, i would pick this resort hands down. i have been to all inclusives in cabo & the mayan, have been to hawaii, costa rica, & thailand. this was our favorite resort yet. suited us great, we wanted small & personal with great food & service & we got that. we will be returning next year for our anniversary.
communication with ana can be slow at first but she deals with thousands of emails daily.
i would suggest listing all questions in order for easy responses. she will make everything you want happen, just be patient. put your wedding date in the subject line so she is aware when your wedding is.

if anyone has any questions, please ask away, i would love to help in any way i can.
sorry that this review was sloppy & all over, im still recovering from 2 weeks of drinking:)

What do all think of the fuscia and orange combo? I was going to alternate ceremony chair colors. Then maybe do the same with the reception tables. First Iw as going to do all turqoise..then saw the orange and fuscia and loved it. What do you think?

We went over thanksgiving and there were sooo many people...including kids. I was a little worried about having my guests frustrated when we had our wedding in may. I think it is all about timing. We just left the resort. We couldn't believe how few people...including kids were there. It was so nice!! I would say that as long as you don't plan to go over a holiday or spring break you should be ok.

for the rowdies, you will get complaints. we wernt bad at all, just loud, laughing & having fun. 2 of our friends were rolling each other down the hall on a room service cart & people complained. we had fun in the pool & people complained. you will have security guards watching you on the beach after dark if you choose to drink there. empty ur fridges & mini alcohol bottles every day to get re stocked cuz the bar shuts down at 1am, or order booze by room service. they also stopped serving us shots and took forever to bring drinks when we showed up for lunch. the service changed when they saw we were young & wanted to have fun. there are kids EVERYWHERE so its the parents complaining. when we walked to the pool the first day, i was concerned. TOTAL family resort, not geared for rowdies at all. i wouldnt have chosen a different resort but wish they had been a little nicer towards fun young people. we had about 40 people go out of their way to tell us how fun & funny we were & how they have never seen a group have so much fun & laugh so much.