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Dreams Riviera Cancun - Brides post here (new thread)

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lilly129

lilly129

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Originally Posted by Princess402 View Post
That does suck!

Unfortunately I was basing what I said on what one or two other girls had said on here... can't remember who, but I'm sure if I went back on the thread I could find it. Hopefully somebody can chime in that actually did have this agreement with Ana!
I'm catching up on post so forgive me if this has already been anwered - but I have an email from Ana stating that instead of the wedding photography included in my package, I can sub it out for extra video. I am bringing in my own photographer and that's what she told me. So I hope this helps!
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lindsayczach
lindsayczach

Hi Ladies!    If you are considering having your wedding at DRC I highly recommend it! I just had my wedding on January 25th 2014 and it was my dream come true. Here is a brief summary on how it wen

DWB2B2014
DWB2B2014

Just got back from our wedding at Dreams and it was fantastic! We used the gazebo and then had our private beach party reception on South Beach. It was absolutely perfect in every way. They are fantas

JBarks
JBarks

Hey Ladies,   I got back from my wedding at DRC about two weeks ago and just posted a giant review:   http://www.bestdestinationwedding.com/index.php?app=reviews&module=reviews&section=rev

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lilly129

lilly129

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Originally Posted by rdsjcr View Post
I have gone back and forth with Ana for a month or so ... telling her that I hear she will sub out video for photos and so forth and she insists that she cannot and will not and has not told anyone that she will... I told her that I heard on here that she has done for people and she basically told me that the girls are either misunderstanding her or lying. She says b/c the resort directly works with a company -- that Dreams has no control over it.

See- I am bringing my own photographer and wanted to do the Ultimate Pkg and sub more video for the photos-- or do the other pkg and do video instead of photo and she says NO.

UGH!!

Anyone else heard different? Have document to prove it? I am tired of us all being told different things.
I feel terrible!!! I totally had an email from her but then I deleted because we decided to use the hotel photographer for the welcome party so I didn't need the execption to get more video. This was ages ago though...so management might have had a fit and she had to stop offering that. Or maybe I really did misunderstand her?
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Boo

Boo

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Do any of you ladies know the email for the sales manager at DRC? At the beginning Ana was actually ok, responding say once a week, but she kept missing allot of my questions so I put together a master of all my questions, and sat back. Well its been 3 weeks and no responce! I need to escalate it up to someone, thought sales manager would be the next step? I tried googling it but cant find it, I may call the resort later I guess if I cant find it.

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ebernard4985

ebernard4985

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Do any of you ladies know the email for the sales manager at DRC? At the beginning Ana was actually ok, responding say once a week, but she kept missing allot of my questions so I put together a master of all my questions, and sat back. Well its been 3 weeks and no responce! I need to escalate it up to someone, thought sales manager would be the next step? I tried googling it but cant find it, I may call the resort later I guess if I cant find it.
Here is the email address for the sales manager, Hagen Sommers. I have emailed him and my mom actually called and talked to him about the golf issue. sales@dreamsrivieracancun.com.mx

Let me know if you need anything else.
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carinagirl

carinagirl

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Hi Everyone - I am back from the most fanatastic wedding at Dreams. I don't have much time to write about it in detail, so I thought I would share with you the pictures from the resort photgraphers who were fabulous. We had our own photographers too, but I really loved the pictures the resort photgraphers took. The videographer was great too! I didn't even think I cared about a video, but they did such an amazing job and I cherish it. One more important thing I must mention. Ana was the best! She works very hard and she went above and beyond to make it the most special day. More on that later. But remember, with a destination wedding, you may not be able to finalize a lot of details until you get there. But once you are there, she will sit with you and take care of it. Ana was terrific! Enjoy the slideshow...

 

Ari & Carina

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rdsjcr

rdsjcr

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Originally Posted by carinagirl View Post
Hi Everyone - I am back from the most fanatastic wedding at Dreams. I don't have much time to write about it in detail, so I thought I would share with you the pictures from the resort photgraphers who were fabulous. We had our own photographers too, but I really loved the pictures the resort photgraphers took. The videographer was great too! I didn't even think I cared about a video, but they did such an amazing job and I cherish it. One more important thing I must mention. Ana was the best! She works very hard and she went above and beyond to make it the most special day. More on that later. But remember, with a destination wedding, you may not be able to finalize a lot of details until you get there. But once you are there, she will sit with you and take care of it. Ana was terrific! Enjoy the slideshow...

Ari & Carina
Thank you so much for posting this... and I am sure people are going to ask you a million questions, so maybe I should wait for your full review... but how many people were with you and what package did you go with? Can you provide us with a full review... I know we are all SO anxious to hear allll about it... CONGRATS CONGRATS!! Your pics are great!!
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MaR

MaR

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Originally Posted by carinagirl View Post
Hi Everyone - I am back from the most fanatastic wedding at Dreams. I don't have much time to write about it in detail, so I thought I would share with you the pictures from the resort photgraphers who were fabulous. We had our own photographers too, but I really loved the pictures the resort photgraphers took. The videographer was great too! I didn't even think I cared about a video, but they did such an amazing job and I cherish it. One more important thing I must mention. Ana was the best! She works very hard and she went above and beyond to make it the most special day. More on that later. But remember, with a destination wedding, you may not be able to finalize a lot of details until you get there. But once you are there, she will sit with you and take care of it. Ana was terrific! Enjoy the slideshow...

Ari & Carina
Your pictures are beautiful!.... Im getting so excited!!! I hope you could write a full review. Thank you for sharing with us.
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