Originally Posted by Svetlanka22
We originally had Claudia as WC while planning the wedding, but when we arrived to Barcelo we was switched to Ruth. She is amazing young lady and we cannot be more happy to have her as WC. She did such an amazing job from first appointment when we arrived till last minute of wedding reception.
Also from my e-mail experience with WC, don't ask them a lot of questions in one e-mail. I found out it was so much faster (2 day respond maximum) if you will ask them only one or two questions in one e-mail.
I've noticed the same thing. I have been emailing Claudia one question emails and keeping each topic separate (eg; one email is solely about location, ceremony details, dj questions, reception, flowers etc.) This way it keeps everything organized and easy to find answers when I'm looking back. She has been great in response time and my question is always answered. Bottom line- keep each question/email simple