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Barcelo Maya Palace Brides


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#2171 june11bride

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    Posted 26 January 2011 - 10:10 PM

    I just wanted to see if anyone else feels this way. I am getting married in June at Barcelo, and have been in steady contact with Claudia, our WC. Lately, however, it has seemed like she doesn't know what is going on. I felt very happy originally because she seemed organized and got back to me quickly. However, on a few occasions, she has emailed me for the "next step" and it's something we've already decided on and emailed her about. This happened with the menu, where she emailed us saying the next step is the menu when we had already picked it, and even came up with a vegetarian option that was different than the one on the menu. Today I just got an email from her that said we need to start filling out this document thing (the planning spreadsheet thing) when we had started it months ago! I'm sure it will all work out but this makes me nervous about the things we agreed on a long time ago, such as my ceremony location and reception location. Because I have to wait so long for emails, I usually just answer her question so we can get onto the next step. Should I just ask for her to confirm with me everything we have agreed upon so far? I hate putting a halt in the process by doing this because I'm always waiting for a new email to do the next step but I have printed out things that say my locations on them. What do you think??


    Happily married on June 11th 2011 to the best husband in the world!


    #2172 michelle2011

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      Posted 27 January 2011 - 12:02 AM

      It is so difficult at times. I was in regular contact with Victoria and now i haven't heard from her in months.... She hasn't asked any questions about the wedding etc. All i have been sent is a guest list sheet. I did hear you hear from them more within the 3mth mark. We are getting married on the 1st June so i hope the ball gets rolling soon. I know it will all probably work out ok but its the build up and worry isn't it? I have also printed off everything she has told me and i'm taking it with me for back up



      #2173 b2b2011

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        Posted 27 January 2011 - 09:43 AM



        Claudia is my WC, and I am now 1 month from the wedding.  I used to hear from her weekly.  But, in the last two months I have emailed her with no response.  So, it does not get better three months out.  It just adds stress.

         

        Originally Posted by michelle2011 

        It is so difficult at times. I was in regular contact with Victoria and now i haven't heard from her in months.... She hasn't asked any questions about the wedding etc. All i have been sent is a guest list sheet. I did hear you hear from them more within the 3mth mark. We are getting married on the 1st June so i hope the ball gets rolling soon. I know it will all probably work out ok but its the build up and worry isn't it? I have also printed off everything she has told me and i'm taking it with me for back up





        #2174 Avens

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          Posted 27 January 2011 - 10:10 AM

          I wonder if the wedding coordinator contact issue is because this is the busy season for them? I'm not getting married there until 2012, but from the reviews that seems to be common.  Especially if they are having 3 weddings a day.

           

          From reviews (again, my only information) it seems a lot of people panicked about this, but everything was wonderful because once you get there, they really dedicate their time to you (which is why they don't answer emails etc as often.)

           

          For the people in June, hopefully within a month or two things will slow down for them.

           

          For the bride in a month, I hope it gets better! I'm in January so I'll be during the busy season too!  Sounds like they need a "wedding secretary" or something to organize all the emails etc.



          #2175 Sarah_2011

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            Posted 27 January 2011 - 10:35 AM

            Hey b2b2011!  I’m from Calgary too and getting married at the Palace on February 21st!  When/ where is your wedding??

             

            As for the responses from wedding coordinators, we finally just received the spreadsheet and we are only about 3 weeks away from our wedding!  The response time is horrible but hopefully what everyone seems to say is true: that everything is well taken care of when you actually meet in person.  I guess with all the weddings they do their emails get backlogged.  Fingers crossed that everything works out in the end!

             

            Question for you ladies: anyone that is having live music during the ceremony and has the option of different instruments – which one did you choose?  I’m not sure what to pick??



            #2176 April28thBride

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              Posted 27 January 2011 - 04:28 PM

              We picked the keyboard and bass. Just cause it's our fave instruments.

              I think a lot of brides went with violin or sax. But depending on your ceremony location, I was told that the wind sometimes can drown out the violin!

              Should keep that in mind!

               

              As for the WC, mine is Claudia. During the initial planning we emailed each other back and forth about every other week. Since that stuff is pretty much all done we haven't really been in touch. I emailed her asking about a sand ceremony awhile ago and she got back to me within a week. SO no worries, brides!! I think we get to meet with the WC when we get to the resort to finalize everything! I know there are brides out there that don't even pick anything till the meeting. It will all work out!! :)



              #2177 silvajen

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                Posted 27 January 2011 - 07:53 PM


                Yes DJ Mannia does count the dinner hour as one of the hours. I think the prices are pretty reasonable and renting the dance floor is cheaper too. Barcelo is $1280 and DJ Mannia charges $550 for the biggest light-up dance floor that they have.
                 

                Originally Posted by FutureMrsG 

                I just looked at my bill from Barcelo and you are right Silvajen.  I got charged $610 for the first 2 hours and $150 for each hour after that for the resort DJ.  DJ mannia seems like a really good value if $1,290 includes the service + the light up floor!  Does DJ mannia count the hour everyone is eating dinner towards the 4 hours included in the package?  The resort DJ plays background music during dinner but this does not count as part of the 2 hours of service.





                #2178 silvajen

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                  Posted 27 January 2011 - 08:05 PM

                  Question.... I asked my coordinator for a quote on the tiffany chairs to rent and she said it's 7.00 a chair which is the same here where I live but then the quote also added in a $250 fee for transportation and set up. We do not have that fee... the $7 a chair includes everything so I am just wondering if anyone else has rented these chairs and had this extra fee. I expected to pay tax but not an extra $250 on top of that! All these extra fees they keep slipping in really add up =(



                  #2179 JaredsBride

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                    Posted 27 January 2011 - 11:26 PM

                    Could you please email me some pictures you have of the flowers and such they have to offer? thanks! jennadullinger@gmail.com



                    #2180 michelle2011

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                      Posted 28 January 2011 - 12:11 AM



                      Originally Posted by silvajen 

                      Question.... I asked my coordinator for a quote on the tiffany chairs to rent and she said it's 7.00 a chair which is the same here where I live but then the quote also added in a $250 fee for transportation and set up. We do not have that fee... the $7 a chair includes everything so I am just wondering if anyone else has rented these chairs and had this extra fee. I expected to pay tax but not an extra $250 on top of that! All these extra fees they keep slipping in really add up =(


                      Oh i didn't know about the extra fee.... how do they get away with charging that? You are right it does all add up!
                       






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