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ROYAL PLAYA DEL CARMEN BRIDES: were kids allowed for the day? ...and other questions


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#8441 kellygrrrl

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    Posted 02 April 2011 - 09:03 AM


    NOOOOOOOO - are you serious?! the pool music and activities MAKE the resort. it would be completely boring without them and the amazing entertainment staff. how did you hear about the rule? do you think it will be implemented at the playa resort as well? they, too, are a five diamond resort, but both have been for years, I believe.
     

    Originally Posted by Labebita911 

    FOr ROYAL brides

     

     

    So.. I just got off tripadvisor checking up on reviews.. has anyone heard of the No Music No Activities rule implemented at the Royal Cancun as of March 20, 2011!!! Because there are a 5 diamond resort now they are not allowed to play music by the pool or pool activities!! Alot of guest are complaining about it due to lack of "excitment" a.k.a boring.. Im concerned about this since most of my guest like to atleast hear music by the pool.... !! What do you guys think about this???



     



    #8442 kellygrrrl

    kellygrrrl
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      Posted 02 April 2011 - 09:18 AM

      I've emailed our wedding coordinator (ana perez) to confirm the rationale for discontinuing the music in cancun and asked if this would happen in playa. I'll let you all know as soon as I hear back.



      #8443 Labebita911

      Labebita911
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        Posted 02 April 2011 - 02:59 PM

        Yes please let me know.. I know it happened to the royal cancun every recent posting on tripadvor has people complaining about this....

        Future Mrs. Perez 2012

        The Royal Cancun

        Cancun, MX

        July 14, 2012

        Bride and Groom plus

        20 Guest Booked and counting...!!!!!!!!!!!!!!!!!!!!!


        #8444 kellygrrrl

        kellygrrrl
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          Posted 03 April 2011 - 08:51 AM

          ok, on third thought here, the royal pdc now has a quiet pool. maybe that allows them to abide by the same AAA/5 Diamond restrictions while at the same time having a pool with music and activities. just an idea.

           

          still waiting to hear back from ana...



          #8445 diahr

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          • 113 posts

            Posted 04 April 2011 - 07:00 AM

            Hola Brides! I am at PDC right now. You ladies are correct, there is no music at the pool or very little. Dont worry though, this place is AMAZING!!! My guests were so impressed as was I. The pools are awesome and there is butler service both at the pool and the beach. The food here is amazing. Just a few points for upcoming PDC brides.... I will post my full review when I get back

             

            Marvin - Flowers were amazing. He was easy to work with, affordable and we met him in front of the Royal to avoid the vendor fee.  Just let your WC know that you will be getting your flowers off the resort and tell Marvin to meet you in front of the resort.

             

            MUA - I had Norma from MAC and she was AMAZING!!!!!!  Words cannot describe how awesome she was.  Ladies - HUGE tip here to avoid the vendor fee. I put Norma down as a guest for the day of the wedding. My WC told me I get 35 or 45% off of the day passes for the day of my wedding. So I made it seem like Norma was a family friend coming to help me get ready. I paid $45 or less for her day pass and she was done. She showed up the day of the wedding and was directed to my room number.  No $350 fee!! I was very ambiguous about who she was and there were no problems. For all the Royal knows, her suitcase was just her clothes. This worked out perfectly. She did a GREAT job on the makeup for me and my girls. I cannot remember the exact fee, but it was beyond nominal in comparison to the vendor fee.

             

            Room - my first room was so fabulous! Seriously, for brides that are staying here for your honeymoon, do not waste your money on the upgrade. We upgraded into a swimout room for the second part of our stay. SO NOT WORTH IT. Had I known what I know now, I would have kept us in a royal junior suit and saved the money. We expressed our dissatisfaction with the room and the Royal will not do anything to accommodate us. The swimouts appear to be smaller than the junior suits so it is not worth the premium increase.  Just my thoughts. 

             

            Welcome Dinner at the Blue Parrot - Another awesome time. Paula was great to work with and my guests loved the food. The place turns into a great club at night with great music. Paula will have your guests compd if they want to come back for this part.

             

            EXCURSION - I booked a private tour to Xel-ha and Tulum through Brant Travel or they also go by Entertainment Plus. This was a HUGE hit with my guests. The drivers were beyond accommodating for my rowdy, always tardy group. They waited around for us and literally let us do whatever we wanted.. The food and drink was all inclusive at Xel-ha. We ate at the buffet and I am not a buffet person, but that food was yummy!!!!  The cost was 103 per person but the price can change depending on how many people you have. We charged each guest 75 and we paid the difference. Everyone seemed to be okay with that. We paid a small deposit to Brant travel in advance and paid the rest in cash to the drivers.  This company is so professional and courteous. I cannot say enough about them. They were so good that both of my groups took an offering on the buses to leave a tip for the drivers without my knowledge. We had two buses. Again, a great company.

             

            More details to come when I get back....



            #8446 JHarris

            JHarris
            • Jr. Member
            • 236 posts

              Posted 04 April 2011 - 02:12 PM



              Originally Posted by diahr 

              Hola Brides! I am at PDC right now. You ladies are correct, there is no music at the pool or very little. Dont worry though, this place is AMAZING!!! My guests were so impressed as was I. The pools are awesome and there is butler service both at the pool and the beach. The food here is amazing. Just a few points for upcoming PDC brides.... I will post my full review when I get back

               

              Marvin - Flowers were amazing. He was easy to work with, affordable and we met him in front of the Royal to avoid the vendor fee.  Just let your WC know that you will be getting your flowers off the resort and tell Marvin to meet you in front of the resort.

               

              MUA - I had Norma from MAC and she was AMAZING!!!!!!  Words cannot describe how awesome she was.  Ladies - HUGE tip here to avoid the vendor fee. I put Norma down as a guest for the day of the wedding. My WC told me I get 35 or 45% off of the day passes for the day of my wedding. So I made it seem like Norma was a family friend coming to help me get ready. I paid $45 or less for her day pass and she was done. She showed up the day of the wedding and was directed to my room number.  No $350 fee!! I was very ambiguous about who she was and there were no problems. For all the Royal knows, her suitcase was just her clothes. This worked out perfectly. She did a GREAT job on the makeup for me and my girls. I cannot remember the exact fee, but it was beyond nominal in comparison to the vendor fee.

               

              Room - my first room was so fabulous! Seriously, for brides that are staying here for your honeymoon, do not waste your money on the upgrade. We upgraded into a swimout room for the second part of our stay. SO NOT WORTH IT. Had I known what I know now, I would have kept us in a royal junior suit and saved the money. We expressed our dissatisfaction with the room and the Royal will not do anything to accommodate us. The swimouts appear to be smaller than the junior suits so it is not worth the premium increase.  Just my thoughts. 

               

              Welcome Dinner at the Blue Parrot - Another awesome time. Paula was great to work with and my guests loved the food. The place turns into a great club at night with great music. Paula will have your guests compd if they want to come back for this part.

               

              EXCURSION - I booked a private tour to Xel-ha and Tulum through Brant Travel or they also go by Entertainment Plus. This was a HUGE hit with my guests. The drivers were beyond accommodating for my rowdy, always tardy group. They waited around for us and literally let us do whatever we wanted.. The food and drink was all inclusive at Xel-ha. We ate at the buffet and I am not a buffet person, but that food was yummy!!!!  The cost was 103 per person but the price can change depending on how many people you have. We charged each guest 75 and we paid the difference. Everyone seemed to be okay with that. We paid a small deposit to Brant travel in advance and paid the rest in cash to the drivers.  This company is so professional and courteous. I cannot say enough about them. They were so good that both of my groups took an offering on the buses to leave a tip for the drivers without my knowledge. We had two buses. Again, a great company.

               

              More details to come when I get back....


              YAY!! Fantastic!! Do you have Paula's info at the Blue Parrot? I want to setup a welcome activity there as well. So glad to hear your guests had fun. Did they enjoy the fire dancing?
               

               


              Married My BestFriend at The Royal PDC ~ June 17, 2011~


              #8447 kellygrrrl

              kellygrrrl
              • Member
              • 614 posts

                Posted 04 April 2011 - 02:27 PM

                straight from ana perez, my wedding coordinator:

                 

                Hola Kelly,

                I was advised by our Onsite manager that indeed, The Royal in Cancun & The Royal Playa del Carmen have no music in the pool, that is by the standards of the AAA.

                 

                Thanks for your comprehension, as this is beyond our reach.

                Kindly, Ana

                 

                 



                #8448 Labebita911

                Labebita911
                • Jr. Member
                • 303 posts

                  Posted 05 April 2011 - 09:32 AM

                  Thats awful!!!.. that creates the ambiance without music its pretty dull.. No matter how beautiful the resort is.. Music attracts people.. Im seriously thinking of changing venues... =( I enjoy hearing the music at the Beach bar.. at the Pool Bar.. at the restaurant and theusic is all provided from the pool..so dissapointed by this..


                  Future Mrs. Perez 2012

                  The Royal Cancun

                  Cancun, MX

                  July 14, 2012

                  Bride and Groom plus

                  20 Guest Booked and counting...!!!!!!!!!!!!!!!!!!!!!


                  #8449 bride in love

                  bride in love
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                    Posted 05 April 2011 - 10:13 AM

                    Hello I'm new here, hope to find some good ideas for my wedding, can't wait to start chating :)



                    #8450 bride in love

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                      Posted 05 April 2011 - 10:15 AM

                      Hello I'm new in the forum :) I see all af you are very helpful, hope I can share some ideas as well :)






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