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ROYAL PLAYA DEL CARMEN BRIDES: were kids allowed for the day? ...and other questions


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#3671 Lady_Di

Lady_Di
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    Posted 25 March 2010 - 09:04 AM

    Quote:
    Originally Posted by louise_pernell
    I also booked him directly and the wc's told me (in writing) that I will not be charged the vendor because he is in house. Did they recently change the policy?

    Louise
    I hope that is true because I also booked him directly.

    #3672 Lisa DSO

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      Posted 25 March 2010 - 11:45 AM

      Quote:
      Originally Posted by louise_pernell
      I also booked him directly and the wc's told me (in writing) that I will not be charged the vendor because he is in house. Did they recently change the policy?

      Louise
      Not sure...but i like it :-)

      #3673 bridetobe1515

      bridetobe1515
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        Posted 25 March 2010 - 12:35 PM

        Quote:
        Originally Posted by louise_pernell
        I also booked him directly and the wc's told me (in writing) that I will not be charged the vendor because he is in house. Did they recently change the policy?

        Louise
        WTF? Seriously? I already paid the stupid vendor fee! I will be sooooooo angry. I am emailing Zulma now to ask, maybe she won't know I paid up.

        #3674 bridetobe1515

        bridetobe1515
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          Posted 25 March 2010 - 12:38 PM

          Quote:
          Originally Posted by Jenny310
          Thanks! I guess I'm going to have to stick to the free cake too and maybe just add real flowers :o)

          Good to hear that we can change the roses!

          There are just sooo many extra costs that I didn't realize in the begining that now I have to see which ones I really want.
          I wish the cupcakes weren't so pricey! I'm not a cake person at all but for some reason I will eat cupcakes. I think it is kind of fun for everyone to grab them and eat them as they like...but that is WAY too much money!

          Did anyone find out if they will credit your free cake towards the couture ones? Sorry if it was already mentioned.

          #3675 aerazo

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            Posted 25 March 2010 - 02:22 PM

            My wedding is on April 23 and i Booked DJ ivan gomez directly back in May 2009. I just had to pay my final balance and i had to pay the vendor fee for him because Angie said I didn't book him thru the resort =(
            Adriana
            Royal Playa del Carmen
            April 23, 2010

            #3676 dianep

            dianep
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            • 532 posts

              Posted 25 March 2010 - 02:27 PM

              so remember how i sat in angies's junk folder in her e-mail for two weeks? i have now been in contact with her since monday about upgrading to a private reception on the beach. i JUST got an e-mail from her that said no beach locations (either at the royal or the gran porto) are available. i am pretty upset about that. we likely would've had a different answer if we would have been able to address the question when i first brought it up to her. sooooooo frustrating!!
              http://i707.photobuc..../065copy-1.jpg
              and happily ever after begins...


              wedding review (the royal and the gran porto real, playa del carmen)http://bestdestinati....ew-long-59649/

              #3677 Jenny310

              Jenny310
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                Posted 25 March 2010 - 02:32 PM

                I have Julie as my WC and she told me that the if I change the cake they will not give me the credit so like you ladies said most of our guest will be full by the time the cake and other dessert comes so we will take the free cake. I also emailed her about the altrenating the roses just so that I have it in writing =)

                I emailed DJ Ivan and he quoted my $850 for 3 hours including the cold fire works. Does anyone know if I book thru Royal do they include the fireworks in thier charge or am I going to have to pay extra for it

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                #3678 Lisa DSO

                Lisa DSO
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                • 712 posts

                  Posted 25 March 2010 - 03:23 PM

                  Quote:
                  Originally Posted by aerazo
                  My wedding is on April 23 and i Booked DJ ivan gomez directly back in May 2009. I just had to pay my final balance and i had to pay the vendor fee for him because Angie said I didn't book him thru the resort =(
                  I would fight this one.

                  Quote:
                  Originally Posted by dianep
                  so remember how i sat in angies's junk folder in her e-mail for two weeks? i have now been in contact with her since monday about upgrading to a private reception on the beach. i JUST got an e-mail from her that said no beach locations (either at the royal or the gran porto) are available. i am pretty upset about that. we likely would've had a different answer if we would have been able to address the question when i first brought it up to her. sooooooo frustrating!!
                  That is very disheartening, especially since it wasn't your fault.

                  #3679 Lisa DSO

                  Lisa DSO
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                    Posted 25 March 2010 - 04:02 PM

                    Quote:
                    Originally Posted by Jenny310
                    I have Julie as my WC and she told me that the if I change the cake they will not give me the credit so like you ladies said most of our guest will be full by the time the cake and other dessert comes so we will take the free cake. I also emailed her about the altrenating the roses just so that I have it in writing =)

                    I emailed DJ Ivan and he quoted my $850 for 3 hours including the cold fire works. Does anyone know if I book thru Royal do they include the fireworks in thier charge or am I going to have to pay extra for it
                    I dont think it is included. I seem to remember an additional fee.

                    #3680 beachbum1285

                    beachbum1285
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                      Posted 25 March 2010 - 04:56 PM

                      To make a long story short... what would y'all do if you WC was basically calling you a liar and pointing the finger and you for all of their mistakes for their miscommunication?

                      Would you stay or go somewhere else if your wedding was in a month in a half?
                      ~Stacy




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